Centre Technologies is hiring a
Help Desk Support

Summary

The job is for a Centre Assist Technical Consultant focused on IT Infrastructure support, with an emphasis on Root Cause Identification and Resolution, particularly in Citrix technologies. The role involves maintaining, configuring, and operating computer systems, network infrastructure, and servers across multiple client environments.

Requirements

5+ years hands-on IT experience required

Responsibilities

• Responsible for maintenance, configuration, and reliable operation of computer systems, network infrastructure, and servers
• Administrates, implements, and maintains server operating systems and software
• Installs and upgrades server components and software
• Manages virtual servers using ESXi and Hyper-V hypervisors
• Troubleshoots and resolves software, operating system, and networking problems
• Schedules, performs, and monitors system backups and when necessary, performs data recoveries
• Actively resolves problems and issues with computer and server systems to limit work disruptions
• Problem management and resolution of issues in a timely manner
• Responsible for server capacity, storage planning and database performance
• Establishes and implements standards for compatibility between hardware and software
• The ability and desire to mentor and guide Tier-I Team as needed
• Documents work completed in a timely manner and improves existing documentation to improve efficiencies across the team

Preferred Qualifications

• VMware VCP strongly desired
• AZ-900 or equivalent strong desired
• Bachelor’s Degree preferred

Benefits

• Work primarily in a climate controlled environment with minimal safety/health hazard potential
• Occasional lifting (lift and/or move up to 50 pounds) may be required
• Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role
• The noise level in the work environment is moderate
• Frequent local travel required