Home Equity Closer

Summary

Join Point's growing team as a Home Equity Closer and contribute to our mission of making homeownership more accessible. This remote position involves ensuring smooth and accurate document signings, coordinating with escrow/title companies, and issuing closing disclosures. You will play a key role in managing operations and scaling the business. The ideal candidate possesses at least 3 years of experience in US mortgage closing, escrow, or a similar role, along with strong communication and organizational skills. Point offers a comprehensive benefits package including generous health benefits, unlimited paid time off, flexible remote work options, and fully paid parental leave.

Requirements

• At least 3 years of experience in US Mortgage Closing, US Mortgage Processing, Escrow, or a similar role
• Knowledge of the real estate closing process, particularly refinance transactions
• Fluency in Microsoft Office or Google Suite and general proficiency with computers in a paperless environment
• Strong written and verbal communication skills
• Meticulous attention to detail, with a natural inclination for documentation and seeking efficiencies through technology
• Ability to problem solve at the appropriate level of detail and handle a large pipeline in an organized manner
• Adaptability to evolving processes and technology changes
• Self-motivated, organized, and capable of thriving in a remote work environment
• A desire to deliver an exceptional level of customer service
• Interest in joining a later-stage tech company, with enthusiasm for real estate and fintech

Responsibilities

• Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, and IDs
• Issue Closing Disclosures to homeowners
• Coordinate Signing Appointments with homeowner and Title vendors
• Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms, and funding timeline

Preferred Qualifications

At least 1 year of experience in customer service

Benefits

• Generous health benefits
• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA)
• Unlimited paid time off
• Recharge with unlimited paid time off and 10 company holidays
• Flexible remote & onsite work
• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ
• Fully paid parental leave
• Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay
• Financial wellness
• We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options
• Extra work/life benefits
• We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement