HR Consultant

Summary

Join ConnectWise as an HR Generalist and facilitate HR processes across all business locations, partnering with cross-functional teams to provide professional support. You will handle colleague inquiries, assist with onboarding, mediate employee relations issues, guide managers and employees on performance matters, and manage benefit-related inquiries. This role also involves identifying training needs, supporting the design and implementation of training initiatives, ensuring compliance with employment laws, and assisting in developing HR policies and procedures. Additionally, you will prepare reports, manage audits, and provide support to HR teams. The position may involve overseeing office operations and event planning.

Requirements

• Practical knowledge of applicable work area
• Solid understanding of the applicable employment laws and regulations
• Ability to work independently on projects and processes with general supervision
• Ability to situationally adapt and understand new technology/processes as per business requirements
• Outstanding communication skills both verbal and written
• Organizational skills with the ability to handle multiple projects
• Ability to work constructively under stress and pressure in a fast paced, multi-tasking environment
• Excellent team skills with the ability to create effective relationships with peers and leadership
• Bachelor’s degree in related field or equivalent business experience
• 2+ years of relevant experience

Responsibilities

• Handles colleague inquiries and resolves HR-related issues in a timely and professional manner
• Assists with new hire onboarding and performs follow up check-ins
• Mediates and resolves employee relations issues
• Provides guidance to managers and employees on performance-related matters
• Handles counseling, terminations, and exit interviews
• Assists employees with benefit-related inquiries and ensures compliance with company policies
• Identifies training needs and coordinates professional development programs
• Supports the design and implementation of training initiatives to enhance employee skills
• Stays current on employment laws and regulations to ensure compliance
• Assists in the development and implementation of HR policies and procedures
• Prepares reports by collecting, analyzing, and summarizing data and trends
• Manages reporting of monthly and yearly audits
• Assists in evaluation of reports, decisions, and results of departments in relation to established goals
• Provides support to the HR teams, with a high attention to detail
• May influence others within the HR team through the explanation of facts, policies, and practices
• Oversees office operations, including facilities management, supply inventory, and vendor management
• Coordinates and schedules meetings, including booking meeting rooms, sending out invitations, and preparing meeting materials
• Assists with event planning and coordination for events or team-building activities
• Collaborates with other departments to ensure effective communication and coordination of HR initiatives
• Fosters a positive and inclusive workplace culture
• Researches, analyzes, and documents findings

Preferred Qualifications

HRCI and/or SHRM certification

Benefits

• Onsite/Hybrid/Remote depending on location
• 0-10% travel may be required