HR Operations Coordinator

Summary

Join our rapidly expanding team at Thoropass as an Executive Support Specialist, where you'll work closely with co-founders on complex calendar management, correspondence, and ad hoc projects.

Requirements

• 3-4 years of experience in a project management or operational role
• Fully proficient in verbal and written English communication
• Ability to work EST (with some flexibility)
• Exceptional detail orientation, personal organization and follow through
• Sound judgment and decision making, knowing when to pull in others
• Keen sense of prioritization and knowing when urgency is critical
• Motivated by delivering exceptional service levels
• Intrinsic sense of accountability
• Proficient in Google Suite especially creating presentations and data analysis in google sheets, technically savvy and able to navigate a range of systems including but not limited to HR systems

Responsibilities

• Work with our 2 co-founders on complex calendar management, correspondence with internal and external stakeholders
• Complete quarterly external competitor analysis report
• Travel Program Own and execute Thoropass’s global travel program, ensuring policy alignment, thoughtful spend, and delivering a seamless experience for our 1000+ trips/year!
• Onboarding/Offboarding support for LATAM team members
• Computer procurement, return, tracking
• Partner with local IT support and provide backup support (minimally technical)
• Provide benefits overviews for new hires
• Conduct bi-annual listening tours for non-US team members and report out
• Coordinate monthly in office working days and social activities
• Key member of the “Oro Social Committee” partnering with the Head of Talent Acquisition to plan and execute events and ongoing social activity
• Serve as the primary point of contact for all LATAM team members

Benefits

• Competitive base salary
• Exceptional private healthcare
• Early equity in a fast-growing company
• Work-from-home model (occasional travel required)
• Unlimited PTO
• Home office equipment
• Monthly wellness and home Wi-Fi stipend