HR Project Manager

Summary

Join ServiceNow, a global leader in AI-enhanced technology, and drive high-value people projects. Partner with cross-functional teams, develop and manage program/project execution plans, and oversee implementation processes. Manage stakeholder expectations, ensure clear communication, and apply best practices throughout project lifecycles. Leverage your 8+ years of HR and/or business project management experience in enterprise environments, managing multiple large programs and projects. Experience overcoming project crises is essential. A PMP certification is a plus. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 8+ years of hands-on HR and/or business project management experience
• Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments
• Experience overcoming project crisis

Responsibilities

• Drive high-value people projects across the portfolio partnering closely with cross-functional teams
• Develop detailed program/project execution plans, and manage all implementation processes including progress tracking, metrics, monitoring change control process, testing, release to production, and delivery
• Manage stakeholder, and team expectations through clear and timely change management practices
• Develop detailed program/project execution plan, and manage some implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints
• Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors
• Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking

Preferred Qualifications

PMP Certification