HR Specialist

Summary

Join G-P, a leading SaaS-based Global Growth Platform™, as a Human Resources Specialist supporting professionals engaged on behalf of clients and managing back-end HR, accounting, and legal service providers. You will serve as the Philippines subject matter expert on key employee life cycle processes, managing local payroll providers and other partners. Responsibilities include responding to client and professional queries on benefits, payroll, expense reporting, and time and attendance. You will handle terminations, manage client relationships, and work with client and operations teams to improve services. The role requires strong HR experience, knowledge of Philippine employment legislation, and excellent communication skills. Success in this position demands resourcefulness, problem-solving abilities, and the capacity to work in a flexible, international team environment.

Requirements

• BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or other depending on experience
• 5-10 years of previous Human Resources experience
• Intermediate knowledge of labor legislation throughout the Philippines
• Excellent written and spoken language skills (English)
• Experience interacting with people internationally
• Resourceful, problem-solving aptitude
• Ability to work in an international team comprised of team members in different locations and from different cultures and backgrounds
• Willingness to work flexible hours across time zones, as required for international business
• Experience with Microsoft Excel, Word, Outlook, and SharePoint
• Experience liaising with and coordinating multiple team members to drive toward a goal
• Account management experience and Customer Service oriented, highly professional and a great attitude
• Good understanding of the Philippines’ Time and Attendance requirements and handling the Timesheets reports

Responsibilities

• Support as the Philippines subject matter expert on key employee life cycle processes such as on-boarding of new hires, data management, transfers, leavers, payroll setup, timekeeping records and benefit enrollments as required
• Good knowledge and understanding of employment legislation in the Philippines
• Managing local payroll providers, benefits brokers, HR advisors and other partners
• Responding to client queries and advising on benefits, international payroll, expense reporting, and other HR matters that invariably arise for clients hiring internationally
• Responding to professional queries on addressing time and attendance concerns and generation of timesheets reports from internal platforms for payroll team’s processing
• Handle terminations, both straightforward and more complex situations, including attending calls and/or in-person meetings as the company’s local representative where required
• Serve as the expert and go-to person for all human resources functions in the Philippines
• Manage client relationships in conjunction with members of the client services team
• Handle ongoing matters with existing clients by pulling in appropriate members of the team to resolve client queries
• Work with the client and operations teams to identify and manage service improvement activities