Hr Systems Lead

Summary

Join Wave, a leading financial institution in Africa, as their HR Systems Lead. You will play a crucial role in developing and implementing HR solutions that enhance employee engagement and productivity. This fully remote position requires collaboration with cross-functional teams to streamline existing and growing tech stacks, focusing on people tech and cross-functional tools. You will lead the development and implementation of HR software solutions, gather user feedback, and champion a user-centric approach. The role also involves vendor management and performance monitoring. Wave offers competitive salaries, comprehensive benefits, and a unique opportunity to contribute to a mission-driven organization.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field
• 5+ years of experience in IT or HR Technology, with a focus on employee experience, software solution rollouts and customer support
• Intermediate to advanced SQL experience
• Proven experience in product ownership or product management, with a focus on system lifecycle management — including selection, implementation, optimization, and ongoing assessment using agile practices
• Experience designing and improving workflows to automate processes, enhance data integrity, and tailor off-the-shelf tools to meet specific business needs
• Advanced knowledge of HR systems (HRIS, ATS, Payroll) and a strong ability to translate complex business requirements into customised and actionable product features and strategies
• Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams

Responsibilities

• Collaborate across all People Operation divisions to understand and prioritize product requirements for our existing tech stack
• Ensure or improve our workflows to automate as much as possible, reduce manual labor, and increase access to analytics and data insights
• Lead the development and implementation of HR software solutions, and possibly cross-functional ones, too, from concept to delivery
• Gather feedback from end-users and stakeholders to inform product enhancements and iterations, focusing on increasing automation and user satisfaction
• Champion a user-centric approach to software solutions that leverage design thinking principles to empathize with various and sometimes conflicting stakeholders
• Drive the development of self-service tools and process automation capabilities to streamline HR processes, reduce administrative burdens, and empower employees to manage their own HR needs
• Develop and monitor key metrics and analytics to evaluate process performance, measure impact, and identify areas for optimization
• Own vendor management, including representing Wave to account managers, contract management and negotiation, and optimizing spend

Preferred Qualifications

• Speak French or are interested in learning French
• Have experience pairing with engineering teams to write product designs and translate them into design specs
• Are excessively detail-oriented and seek to achieve excellence in everything you do
• Are a self-starter and proactive about achieving ambitious targets
• Are willing to travel to Wave office locations in Africa to co-work with operational teams
• Can communicate clearly with colleagues who work, speak and think differently
• Can easily default to over-communication and overreaching when it comes to coordination
• Are intellectually curious and creative in the way you go about tackling problems
• Are a strong negotiator

Benefits

• Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)
• 6 months of fully paid parental leave and subsidized fertility assistance
• Flexible vacation, with most folks taking between 30-40 days per year
• $10,000 annual charitable donation matching
• This is a fully remote role
• Wave covers travel once per year to one of our operating countries in Africa, as well as a yearly stipend of $1200 to meet with coworkers
• We run performance reviews twice a year and award bonuses or promotions to strong performers who have been with the company for more than six months
• Our salaries are competitive and are calculated using a transparent formula