Human Resources Generalist

Summary

Join Lap of Love Veterinary Hospice as a Human Resources Generalist! This remote, full-time position offers a competitive salary ($65,000-$70,000 annually) and the opportunity to contribute significantly to a compassionate, growing organization. You will support the HR team in various administrative tasks, employee relations, benefits administration, and onboarding. The ideal candidate possesses at least two years of HR Generalist experience, a strong understanding of HR principles, and excellent communication skills. This role requires proficiency in handling multiple tasks, adapting to new processes, and maintaining confidentiality. Lap of Love offers a supportive team environment and a comprehensive benefits package.

Requirements

• Minimum of 2 years experience in a Human Resources Generalist role, required
• Broad knowledge and thorough understanding of Human Resources, with expertise and knowledge in benefits programs, policies and procedures, state laws and regulations affecting Human Resources Management and organizational objectives, and regulatory compliance, required
• High attention to detail and ability to adapt to new processes
• Project management and multitasking experience
• Excellent written and oral communication skills
• Ability to quickly learn new technology and software
• Self-starter with excellent follow-up skills
• Display compassion, control, and confidence in all aspects of the position
• Willingness to work with others and respect their views
• Strong ethics and a high level of personal and professional integrity
• Ability to handle multiple tasks with limited supervision
• Able to multitask effectively
• Ability to work in a fast-paced, rapidly changing environment
• This position is a remote role requiring the ability to work independently. Hours may vary and weekend availability may be necessary to complete the necessary job functions
• Able to sit for prolonged periods of time of up to 8 hours per day
• Able to frequently communicate by telephone and through use of computer technologies, including but not limited to email and video conferencing
• Possess manual dexterity, fine motor skills, and the ability to operate a computer, read a computer screen and type on a keyboard for prolonged periods of time of up to 8 hours per day
• Able to multitask using multiple computer tabs/platforms while engaging in conversation
• Average or above average working knowledge of computers, email, video conferencing technologies, and digital medical records
• Able to quickly learn custom software and other programs, such as Zoom, Sunshine, and Google Suite
• Average or above average working knowledge of the internet and scheduling and communications applications and software, such as Gmail, Google Calendar, and web-based communication platforms
• Access to reliable and secure internet
• Maintain confidentiality of all employee, client, and business information
• Comply with all applicable laws, regulations, policies, procedures, and guidelines

Responsibilities

• Assist with benefits administration for various benefit platforms and handling applicable file feeds
• Perform quality audits on benefit related data
• Conduct parts of new-hire onboarding and orientation, which involves reviewing company perks, benefits, and the employee handbook, setting up new team members in the company HRIS, and performing I-9 verifications
• Assist in processing and administering leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
• Serve as a point of contact for employee HR-related questions, answering frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, and more, while deciphering when to refer complex matters to our Sr. HR Generalist or Director of HR
• Triage the HR email inbox, assisting with timely and thoughtful responses
• Assist the HR team in keeping spreadsheets and processes up to date regarding any changes
• Maintain accurate and up-to-date human resource files, records, and documentation while maintaining integrity and confidentiality of the content contained therein
• Work to build knowledge and understanding of existing and proposed federal and state laws/regulations affecting Lap of Love
• Assist in completing records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies
• Conduct or acquire background checks and motor vehicle records requests as needed
• Perform routine tasks including, but not limited to, benefits, leave of absences, onboarding, verifications of employment, worker’s compensation claims, unemployment claims, and employee changes such as job title, compensation, and other employee information changes
• Support other projects and functions as needed within the Human Resources department, providing applicable and timely updates on the team’s project management and task board

Preferred Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field, preferred
• SHRM-CP or equivalent certification, preferred
• Experience with multi-state employment, preferred
• Prior experience with G-Suite (Gmail, Google Calendar, Google Maps), Paylocity, Monday.com, and Zoom, preferred

Benefits

• Health Insurance Plan (Medical) with 100% employee paid HSA option available
• Dental and Vision Plans
• Retirement Plan (Traditional 401k with 3% match and Roth 401k)
• Paid Time Off
• Bereavement Leave
• Paid Parental Leave
• Company Funded Wellness Resources (Mental, Financial, and Physical)
• Life Insurance (Basic, Voluntary, and AD&D)
• Short Term and Long Term Disability Insurance
• Training & Development
• Pet Insurance