Implementation Business Analyst

Summary

Join our team as an Implementation Business Analyst and contribute to excellent results for both client-facing and internal projects. You will interact daily with various team members and serve as the primary customer contact throughout the implementation lifecycle. Responsibilities include leading application implementations, analyzing client documentation, translating requirements, supporting project management, and contributing to business process analysis and design. You will also provide training to customer user groups and develop expertise in the healthcare industry and client solutions. This role reports to the Implementation BA Team Lead.

Requirements

• BA/BS in business or related field, or equivalent combination of education and work experience
• 5+ years of hands-on experience with complex systems
• 5+ years of experience with standard software development lifecycle methodologies
• Demonstrated ability to document business and technical specifications
• Broad working knowledge of enterprise systems including SQL, MySQL and Java
• Experience with defining graphical user interface rules and behavior
• Strong competency with standard MS Office applications
• Excellent verbal and written communication as well as organizational and interpersonal skills
• Ability to work with application developers on a peer-peer basis
• Ability to handle multiple concurrent assignments without impacting quality of deliverables
• Ability to lead projects and work independently with minimal direction or supervision and be able to identify risks that require escalation
• Strong attention to technical detail
• Strong troubleshooting skills and a tenacious approach to issue resolution
• Strong and effective communication to both business and technical resources
• Ability to excel in a dynamic, high growth environment
• Must be able to sit at a desk 80 percent of the time
• Must be able to occasionally move about the office to access file cabinets
• Must be able to operate a computer and other office products
• Must be able to frequently communicate via telephone and in meeting rooms

Responsibilities

• Lead or participate in and manage client-facing application implementations
• Analyze client documentation to understand data, configuration needs and business logic in order to write business specifications with an end goal of a clean implementation conforming with internal system processing frameworks
• Translate any requirements identified as non-standard in system behavior into internal requirements for new features
• Support the overall project as needed in project management activities
• Contribute to business process analysis and design, testing, deployment planning and execution, and training development and delivery activities
• Perform informal training to customer user groups on use and maintenance of software
• Develop expertise related to the healthcare industry and the client solution
• Other duties as assigned by management

Benefits

• Competitive compensation
• A full benefits suite including Medical/Dental & Vision plans
• 401k with company match
• A supportive and growth-oriented culture
• Remote Work Option