Pismo is hiring a
Implementation Manager

Summary

Join our high-quality team as we lead client implementation projects on the platform, being the focal point for the client and other suppliers with Pismo during these projects. This role is critical for the customer to quickly see value in their integration, ensuring adoption of the defined solution.

Requirements

• 10 + years experience within Implementation ( ideally within cards )
• Experience in the large-scale implementation of at least two of the following capabilities is essential: core banking, cards, electronic payments, consumer/corporate lending
• Strong Project management skills
• Experience working with clients in International Markets ( APAC, EMEA, US, Latam)
• Excellent English written and verbal communication skills with a wide range of people, both internally and externally

Responsibilities

• Ensure that all activities take place as planned and that the customer understands the platform's functionalities as well as its possible parameterizations
• Carry out project management for the implementation of new customers, ensuring visibility to all stakeholders
• Develop and maintain healthy relationships with customers, building trust and transparency
• Track deployment success metrics
• Ensure customer success in deployment
• Assess customer needs and relate to possible solutions
• Identify opportunities for improvement in the process, product and documentation

Benefits

• Remote work
• Flexible hours
• Gympass
• Remote work financial support
• Life Insurance
• Medical and Dental Assistance
• Day off (Birthday)
• Support for studying languages
• Education Assistance Program