Virta Health is hiring a
Implementation Specialist

Summary

The job is for an Implementation Specialist in Virta Health's Customer Success team. The role involves managing operational setups, conducting testing, establishing data integrations, and supporting administrative tasks. The candidate should have 3-5 years of experience in project management, healthcare IT, or software implementation.

Requirements

• 3-5 years experience in project management, healthcare IT, or software implementation
• Ability to simultaneously manage and prioritize multiple tasks and projects, keeping all stakeholders updated through clear communication
• Detail oriented with ability to document effectively
• Comfortable in fast-paced and rapidly-changing startup environments
• Familiarity with flat file data exchange involving csv and txt formats, as well as SFTP setups for data transfer
• Proficiency with project management tools like Asana and JIRA, as well as Google Workspace and Slack. Experience with Salesforce preferred

Responsibilities

• Configure or modify core operational setups for clients
• Manage workflows using templated project plans in Asana
• Collaborate cross-functionally with internal stakeholders as needed to execute on workflows
• Conduct configuration testing for new customer launches to ensure launch readiness
• Establish or modify data integrations for flat file data exchange through SFTP
• Capture and distribute meeting minutes for internal launch readiness meeting
• Support with new project administrative tasks including but not limited to Google Drive folder creation and permissioning, Slack channel creation and calendaring meetings
• Proactively identify launch risks and partner with manager to mitigate as needed

Benefits

• Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $30/ hour - $40 / hour
• Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers