AppZen is hiring a
Implementation Success Manager

Summary

The job is for an Accounts Payable Automation Implementation Lead at AppZen. The role involves leading the implementation of AppZen's AI driven Accounts Payable automation solution for their largest and most strategic customers, developing project plans, understanding and analyzing business requirements to determine solutioning, working with engineering teams, preparing training sessions, providing reports on value and ROI, and owning projects.

Requirements

• Humble and Friendly personality with an open and honest communication style
• 3+ years of experience in enterprise SaaS/software implementations for Accounts Payable Automation technologies
• Strong project management skills and functional requirements gathering skills
• Exceptional customer presence and presentation skills; comfortable in talking with C-level executives
• Proven ability to lead and manage a team oriented environment

Responsibilities

• Leading the end to end implementation for AppZen’s largest and most strategic customers
• Determining business solutions for finance organizations, developing project plans, outlining execution, and maturing customer engagements into long-standing business relationships
• Taking customer goals and presenting attainable project plans
• Understanding and analyzing business requirements to determine AppZen’s solutioning
• Working with engineering team to scope and define technical requirements of project as necessary
• Preparing engaging training sessions via webinars and/or classroom methods
• Providing reports to show the value AppZen is providing along with ROI

Benefits

• Competitive salary package and bonus or variable incentive pay depending on role
• Comprehensive medical, dental, vision and life insurance benefits
• Unlimited PTO
• Paid parental leave for eligible employees
• 401(k) match
• $250 annual reimbursement for continuous learning
• Onsite gym access for HQ (San Jose) employees
• Lots of office perks like snacks, happy hours, company events