Inbound Account Executive

Summary

Join Instrumentl, a mission-driven startup, as a remote Account Executive and become the face of our brand for prospective customers. You will play a key role in shaping the future of the Sales team, working directly with the AE Sales Manager and Head of Sales. As an Inbound Account Executive, you'll deliver 1:1 concierge onboarding and consultative sales experiences. You will interact with Executive Directors, Development Directors, Grants Managers, and professional grant-writing consultants, helping them leverage Instrumentl to achieve their missions faster. The role requires 0-1 years of closing experience in a high-velocity customer-facing role at a SaaS company and strong communication and interpersonal skills. Instrumentl offers competitive compensation and benefits, including 100% covered health insurance, generous PTO, 401(k), and a company laptop.

Requirements

• Experience: You have 0-1 years of closing experience in a high-velocity customer-facing role at a SaaS company (or in a similar environment)
• Empathy: You are driven to solve the actual, underlying problem for customers, especially problems that go unsaid
• Curiosity: You make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution
• Grit: You understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey
• Communication: You pride yourself on your ability to communicate complex topics easily in person and in writing
• Drive: You want to take control of your own success and build on the processes already in place
• Friendliness: You are warm and approachable, and you genuinely enjoy communicating with others
• Tech savviness: You have used tools like G Suite, Zoom, Slack, and Close.io, and pride yourself on adopting new technologies quickly

Responsibilities

• Become an expert on grants/institutional fundraising
• Take 40-50 30-min onboarding sessions per month
• Outbound into your book of business using creative tactics
• Upgrade our customers’ institutional fundraising workflows and help them love the Instrumentl brand
• Experiment with new onboarding flows and sales pitches to accelerate growth
• Follow up with prospects and be highly responsive to their questions
• Provide design and product input to the first-time user experience

Preferred Qualifications

• Experience selling into the nonprofit market
• Experience working in fundraising for nonprofits
• Experience working in a startup environment
• Experience working remotely

Benefits

• 100% covered health, dental, and vision insurance for employees, 50% for dependents
• Generous PTO policy, including parental leave
• 401(k)
• Company laptop + stipend to set up your home workstation
• Company retreats for in-person time with your colleagues
• Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success