Inbound Sales Specialist

Summary

Join iKhokha as an Inbound Sales Superstar and drive revenue growth by selling card machines and providing exceptional customer experiences. Key responsibilities include closing sales, exceeding daily KPIs, meeting SLAs, ensuring timely application submissions, and effective client communication across various platforms. You will make cold and warm sales calls, liaising with clients and internal departments. The role requires 1-2 years of call center experience, 2-4 years of sales experience, B2B sales expertise, strong communication skills, proficiency in Microsoft applications, and CRM experience. iKhokha offers a hybrid work model, competitive remuneration and benefits (including reduced Gap cover rates, medical aid, and group risk scheme contributions), study leave, on-demand learning, and a collaborative work culture.

Requirements

• Completed Matric/Grade 12
• 1 - 2 years call centre experience
• 2 - 4 years sales experience
• Business to business sales expertise
• Knowledge of sales techniques, excellent communication skills, and proficiency in Microsoft Applications
• Experience in using a CRM tool

Responsibilities

• Drive revenue growth for iKhokha
• Expand iKhokha's customer base
• Close sales
• Elevate customer experience
• Make cold sales calls from databases and/or lists/referrals
• Make sales calls from warm leads from various marketing channels and activities
• Ensure daily KPI’s are met
• Meet daily talk time and dials
• Meet SLAs for every client
• Ensure all applications are complete and submitted timeously
• Liaise with clients and other departments within the business to ensure the clients is serviced timeously
• Communicate with all clients on all platforms timeously

Preferred Qualifications

Previous exposure to Hubspot

Benefits

• Work in a high-growth company with tangible results you're accountable for
• Enjoy hybrid, remote, and in-office work models
• Competitive remuneration and benefits, including reduced Gap cover rates
• Medical Aid and Group Risk scheme contributions
• Visionary leadership
• Seize the opportunity for study leave
• Access to on-demand learning at your fingertips
• Experience a friendly, collaborative culture with a team of all-round-lekker humans
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista