Influencer Associate, Ambassador

Summary

Join Caraway, a fast-growing, fully remote home goods brand, as our Influencer Associate, Ambassador! In this crucial role, you will support the execution of our ambassador and seeding programs, managing daily communications with our ambassador community. You will collaborate with internal teams, ensuring ambassadors are equipped to effectively promote Caraway. This position requires strong organizational skills, excellent communication, and a proactive approach. You will play a key role in the success of our ambassador and seeding initiatives, contributing to the growth and success of our Ambassador Program. The role offers a competitive salary and a comprehensive benefits package, including unlimited PTO, parental leave, and various wellness stipends.

Requirements

• 1+ year of experience in marketing, influencer management, or community engagement in a full-time role or internship
• Excellent written and verbal communication skills, with the ability to effectively partner with influencers
• Strong organizational and project management skills, with the ability to handle multiple campaigns simultaneously + independently
• Proactive and resourceful mindset, ability to find creative solutions that align with business objectives
• Team player who collaborates effectively with other departments where necessary to cross-promote influencer content
• Data-driven mindset with experience managing spreadsheets, surveys, or CRM tools

Responsibilities

• Maintain and update the ambassador program with weekly campaigns and challenges
• Address ambassador questions/concerns, escalating issues to the appropriate teams when necessary
• Distribute campaign briefs, product details, and creative assets to ambassadors, ensuring timely and accurate communication
• Manage and update ambassador FAQs, resources, and documentation to reflect program updates
• Review incoming ambassador applications, screening for alignment with program goals and brand fit
• Coordinate and schedule ambassador events such as virtual meetings, product launches, or community-building activities
• Update profiles of ambassadors in our program to ensure all have accurate, robust data present
• Send personalized outreach to prospective seeding partners
• Place product orders for seeding partners and ensure on time delivery
• Monitor social media for new content and make sure any posts or mentions that aren’t already tracked are captured and added to our social listening tool

Preferred Qualifications

Experience with Looker and Roster

Benefits

• Health, dental, and vision offerings for you and your dependents
• Equity for full time employees
• Unlimited PTO
• 11+ paid holidays
• 3 months Parental leave
• Fully Remote Company
• Company-sponsored monthly wellness stipend
• Company-sponsored monthly coworking stipend
• Pre-tax Commuter and FSA/Dependent Care FSA, and HSA options
• 401(k) plan
• High quality home and kitchen product + swag, F&F discounts