Infrastructure Administrator

Summary

The job is for an Infrastructure Administrator at GLS, a fast-growing company offering competitive pay, benefits like health insurance, retirement benefits, paid time off, tuition reimbursement, parental leave, and more. The role involves managing the company's network infrastructure, Microsoft technologies, and collaborating with the security team.

Requirements

• A minimum of a bachelor’s degree in Computer Science, Information Technology, or related technical field of study is required
• Excellent problem-solving skills and ability to analyze complex situations to identify root causes and implement effective solutions
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, and interact at all levels within the organization

Responsibilities

• Configure, implement, and monitor all desktop systems and client management systems
• Provide second level support and administration of Microsoft services such as SharePoint, Exchange, Teams, and Flow
• Collaborate with security team members to ensure company client systems are properly protected and monitored against cyber threats
• Support and manage local switches and wireless access points
• Maintain inventory documentation of all company client devices
• Maintain documentation for all client software licensing
• Coordinate with software and hardware vendors on purchasing and shipping logistics of equipment

Benefits

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement
• Parental Leave
• Business casual work environment