Infrastructure Analyst

Summary

Join our team as an Infrastructure Analyst for a Public Sector client in Winnipeg, Manitoba! This 24-month (potentially extendable) contract offers both onsite and remote work options. You will support infrastructure hardware and software, including servers, storage, network, and firewall. Responsibilities include monitoring, troubleshooting, and optimizing infrastructure performance, maintaining and upgrading systems, responding to incidents, and performing backups and recovery. The role requires a minimum of five years of experience in installing and supporting hardware and software infrastructure in a corporate data center environment and three years of experience supporting Windows Server. Apply by January 22, 2025, with your resume, completed Skills Matrix, references, expected hourly rate, work authorization, and LinkedIn profile ID.

Requirements

• A clean criminal record check status will be required at the proponent's expense prior to the successful Service Provider Resource(s) arriving onsite or working remotely. Maintaining a clean status is required throughout the Proponents contract
• Minimum five (5) years of experience installing and supporting hardware and software infrastructure in a corporate data centre environment
• Minimum three (3) years of experience supporting Windows Server
• Ability to adapt to change in dynamically evolving situations
• Ability to work in a team environment
• Excellent customer service skills
• Ability to analyze and problem solve
• Strong written and oral skills and ability to explain complex technical issues with stakeholders of various technical acumen

Responsibilities

• Monitors, troubleshoots and optimizes infrastructure performance
• Identifies and manages enterprise infrastructure performance bottlenecks
• Monitors, troubleshoots and optimizes hypervisor, operating system and middleware performance
• Maintains and upgrades the operating systems, software and middleware
• Respond to incidents and problems
• Administers patches according to Vulnerability Management Standards
• Perform backups and recovery
• Capacity planning
• Hardware maintenance support
• Tests and analyzes infrastructure performance
• Makes installations on servers
• Oversees system operations
• Designs and implements middleware software, maintenance and support requirements
• Designs and develops interoperability testing of many component products
• Documents integration and middleware solution documentation
• Ensures consistent use of integration of application middleware components
• Documents infrastructure architecture and solutions
• Installs, maintains and upgrades infrastructure equipment
• Using process improvement methods to manage work and streamline processes
• Other duties as assigned

Preferred Qualifications

An enhanced background check, completed by Manitoba may be required on certain projects due to the confidentiality of the materials shared to the Proponent. If the proponent fails, they must rectify on their own cost and time

Benefits

Onsite & Remote Office Location