Infrastructure Engineer

Summary

Join AJ Bell as an Infrastructure Engineer, responsible for the delivery, support, and maintenance of infrastructure across multiple UK sites. You will document, deliver, and maintain infrastructure solutions, monitor system health and capacity, and assist in resolving IT incidents. The role requires experience in infrastructure engineering or system administration, preferably in FS or e-commerce, along with expertise in various technologies like VMware, SD-WAN, and Fortinet firewalls. A relevant degree is beneficial. AJ Bell offers a competitive salary, comprehensive benefits including pension schemes, bonus schemes, health plans, and generous paid time off, along with opportunities for professional development and a hybrid working model.

Requirements

• Experience in an Infrastructure Engineer or Sys Admin role, preferably gained in a FS or e-commerce environment
• Experience delivering & maintaining on VMC and VCF
• Experience delivering & maintaining a LAN and SD WAN
• Experience delivering & maintaining hosting in AWS

Responsibilities

• Deliver infrastructure changes, updates and upgrades as well as infrastructure elements of change projects or product releases
• Document infrastructure solutions, changes and maintain appropriate IT controls
• Maintain infrastructure to maximise systems availability
• Monitor the health of the infrastructure to identify and predict any service impact and respond to the monitoring to maintain service performance
• Monitor the capacity of the infrastructure and plan for increased demand to maintain service performance
• Assist other IT staff members with investigations of problems occurring on the various systems, playing a part in resolving IT incidents in a timely manner
• Maintain asset records for infrastructure assets ensuring they are up to date and accurate
• Ensure compliance to the infrastructure standards

Preferred Qualifications

• Experience delivering & maintaining on TKG
• Experience delivering & maintaining Hyperconverged infrastructure
• Experience delivering & maintaining Fortinet or similar firewalls
• Relevant degree (or equivalent)
• VMware - ESXi, vROps, vRA, NSX, vRNI, vRLI, HCX
• SD WAN
• Fortinet firewall products
• Linux server configuration and management
• SolarWinds, Zabbix, Opsgenie monitoring software
• ISCSI SAN technology, Dell EqualLogic & NetApp SANs
• Microsoft Windows Server
• ADFS, SSO, MFA
• Microsoft Exchange Server
• Office 365
• Windows VDI, VMware Horizon
• Cisco certification (CCNA, CCNP, CCIE etc.)
• Capacity monitoring and planning
• ITIL
• AWS and or Azure

Benefits

• Starting salary £45,000 - £55,000k (DOE)
• Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free onsite gym
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent development programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals
• Hybrid working