Alpine Home Air is hiring a
Inside Sales Consultant

Summary

The job is a permanent work-from-home Sales Representative position at Alpine, an e-commerce retailer of HVAC equipment. The role involves phone sales, offering consultative solutions to customers, and following up with leads. No prior HVAC experience is required, but the successful candidate should have excellent communication skills, a track record of phone sales, creativity, resourcefulness, a competitive spirit, technical aptitude, problem-solving skills, organization, reliability, discipline, and strong accountability.

Requirements

• Consistent, genuinely helpful service to customers
• Excellent verbal communication skills with good voice modulation and is also a great listener
• Successful track record of phone sales and is a closer
• Experience navigating computers and CRM systems
• Uses creativity and ingenuity to overcome objections
• Takes initiative and is resourceful
• Has a competitive spirit, without compromising the team or customer experience
• Aptitude for grasping and retaining technical concepts and is able to explain them in easily digestible terms for the customer
• Is a problem solver, enthusiastically taking on the challenges of determining what customers need
• Is organized with strong follow-through
• Is a responsible, reliable professional
• Has discipline and strong accountability to maintain high standards for metrics, call quality and structure

Responsibilities

• Speak with about 20 new warm inbound leads and have about 60 outbound customer follow-ups
• Recommend HVAC products that are specifically tailored to individual customers' needs

Benefits

• Group health insurance plus health savings account
• 401k
• Paid time off
• Paid holidays
• Life insurance
• Short-term disability
• More benefits not specified
• Paid educational and professional development training
• Work-from-home (remote)
• All computer equipment and training will be provided