Inside Sales Executive

Summary

Join Sutherland as a digitally savvy, data-driven Inside Sales Executive to expand our market presence. This critical role focuses on identifying and advancing new business opportunities in digital transformation, AI, automation, and analytics. You will leverage strategic selling skills and digital acumen to engage C-suite stakeholders, driving revenue growth and enhancing client partnerships. The position involves generating pipeline opportunities, qualifying leads, and supporting deal progression within the Business Development function. You will collaborate with marketing, solution teams, and delivery leadership, requiring a deep understanding of digital customer experience, AI-driven solutions, and omnichannel engagement strategies. Success in this role will be measured by pipeline growth, revenue generation, lead conversion rates, and consultative sales impact.

Requirements

• Bachelor's or master's degree in business, Data Science, Technology, or related field
• Prior experience in a B2B, technology-driven consulting, inside sales, or digital transformation sales environment
• Digital & Technology Acumen: Deep understanding of AI, automation, cloud, SaaS, and digital CX platforms
• Data-Driven Decision Making: Strong analytical skills with the ability to translate data insights into sales strategies
• Consultative Selling & Business Case Development: Ability to develop compelling ROI models and business-impact cases
• Market Intelligence: Awareness of industry disruptions, competitor strategies, and digital trends
• Customer-Centric Approach: Proficient in customer journey mapping, VoC analysis, and personalization tactics
• Agility & Adaptability: Thrive in fast-paced, evolving environments; able to pivot strategies quickly
• Stakeholder Management: Capable of building executive-level relationships and driving cross-functional collaboration
• Communication & Storytelling: Exceptional skills in presenting data-supported narratives and influencing decision-makers

Responsibilities

• Lead Generation & Qualification: Source and qualify new leads through inbound, outbound, event-driven, and prospecting
• Pipeline Management: Build and manage a healthy, balanced, full-funnel sales pipeline across all Sutherland services, ensuring consistent movement of opportunities from prospecting to closure
• Consultative Solution Selling: Position Sutherland’s digital-first, AI-enabled solutions effectively by understanding client pain points, business needs, and operational challenges
• Data-Driven Storytelling: Leverage customer, operational, and market data to present clear, business-impacting value propositions
• Client Engagement: Initiate and support executive-level conversations with prospective clients, including CxOs, to influence digital transformation agendas
• Market & Competitive Intelligence: Stay ahead of industry trends, competitive movements, and emerging technology innovations to inform sales strategies
• Collaboration: Partner with marketing, tech, and delivery teams to align go-to-market (GTM) efforts and craft tailored solutions
• Operational Excellence : Track and optimize key KPIs including sales cycle length, proposal-to-win ratios, and conversion rates

Preferred Qualifications

Familiarity with BPO, IT services, or enterprise solutions preferred