Inside Sales Representative

Summary

Join Datacom as an Inside Sales Representative and drive revenue growth by engaging with clients, understanding their needs, and proposing tailored solutions. You will achieve sales quotas, process quotes, maintain client contact, negotiate discounts, liaise with technical support, identify customer objectives, generate leads, and participate in sales promotions. This role requires 1+ years of sales experience or 2+ years of sales support experience, along with strong sales acumen and communication skills. A bachelor's degree in a related field is preferred, as are industry-related certifications. Datacom offers a dynamic work environment, remote work options, flexible hours, and professional development opportunities.

Requirements

• Sound I.T Hardware and Software knowledge
• Knowledge of the NZ I.T Distribution scene
• Knowledge of Ticketing System best practices
• 1+ years of previous sales experience
• 2+ years of previous sales support experience
• Ability to engage with clients at all levels and provide comprehensive solutions
• Strong sales acumen, including negotiation, persuasion, and exceptional communication skills
• Capability to interpret technical concepts and align them with client business objectives

Responsibilities

• Achieving revenue targets or sales quotas by engaging with new and existing clients
• Understanding client needs and proposing tailored solutions to enhance their experience with our products and services
• Processing requests for quotes promptly and accurately, adhering to company policies and procedures
• Maintaining regular contact with assigned clients to ensure optimal service delivery
• Negotiating price and volume discounts while ensuring alignment with company policies
• Liaising with Technical Support staff to address and resolve technical queries
• Identifying customer objectives, decision-making processes, and building long-term business partnerships
• Generating new business leads through cold calling, mailing, and referrals while staying informed about competitor strategies
• Participating in sales promotions, campaigns, events, and displays to boost brand presence

Preferred Qualifications

• Bachelor's degree in business, IT, Science, Engineering, Economics, or a related discipline
• Any industry related certificates (HPE, Microsoft, Dell etc)

Benefits

• Remote working
• Flexi-hours
• Professional development courses