Insights Analyst

Summary

Join our team as an Insights Analyst and leverage your data analysis skills to understand in-store customer behavior. You will analyze data, address customer questions, and provide key performance indicators (KPIs). Using video analysis and Python, you will model customer behavior and deliver aggregated insights. Collaboration with the Analytics Lead is crucial for project success. This role offers a remote-first hybrid work environment with flexible schedules and opportunities for career growth. We are a customer-obsessed company that invests in its employees.

Requirements

• Ability to be a data expert and successfully create and use best methodologies to solve customer questions or requests
• Understanding of Python in order to best address specific customer needs
• Understanding of the RetailNext product to better answer customer questions as needed
• Ability to problem solve through customer issues and requests using RetailNext data

Responsibilities

• Have a strong ability to visualize how our data represents shoppers moving through spaces, and to use the best methodology to draw out the right answer, or develop new methodologies as needed
• Identifying and surfacing challenges in the data or timelines to the Analytics Lead and providing thoughtful solutions
• Be a technical counterpart to REM team, translating pre-defined project specifications into accurate, clear and properly formatted outputs within established timelines
• Apply expertise in quantitative analysis and data visualization to surface any potential challenges with data, project scope or timelines
• Attend meetings with the Retail Engagement Manager teams as needed to understand their needs and explain results, methodologies etc

Benefits

• Remote-First Hybrid: Work anywhere + office access
• 90-Day Work Anywhere: Work from anywhere for 90 days yearly
• Autonomy & Growth: Flexible schedules, ownership, career investment
• Best Self Allowance: Annual stipend for personal growth
• Recharge Days: Monthly company-wide day off
• Career Growth: We invest in you