Instructional Designer

Summary

Join Synthesia, a fast-growing AI video communications platform, as an Instructional Designer to lead our Synthesia Academy. You will be responsible for creating and maintaining engaging learning materials, collaborating with various teams, and facilitating live sessions for our diverse customer base. This role requires proven experience in instructional design, expertise with various tools, and a strong understanding of instructional design frameworks. The ideal candidate is a hands-on creator, customer-obsessed, iterative, collaborative, and growth-minded. Synthesia offers a competitive salary, stock options, hybrid/remote work, comprehensive benefits, and a fun, innovative work environment.

Requirements

• Proven experience in instructional design and development, with a strong portfolio that demonstrates your ability to create clear, engaging, and effective learning experiences
• Hands-on expertise with tools like Articulate Storyline or Rise, Camtasia, or Captivate—showing that you’ve been in the trenches making real content
• A solid grasp of instructional design frameworks, adult learning principles and a knack for applying them in practical, iterative ways
• Strong written and verbal communication skills and a collaborative mindset

Responsibilities

• Run the Synthesia Academy by keeping content fresh, aligned with product updates, and engaging for learners
• Develop and refine learning materials—videos, interactive modules, and guides—through a cycle of prototyping, feedback, and improvement
• Partner with Sales, Customer Success, and Product teams to gather insights, ensuring content meets real customer needs and aligns with business goals
• Develop and host live sessions to engage users, share best practices, and collect feedback

Preferred Qualifications

• A Hands-On Creator: You love building content from the ground up. You’re not satisfied with one-size-fits-all solutions; you dig deep to understand what learners need at every stage of their journey
• Customer-Obsessed: You’re a Synthesia user at heart. You live and breathe the experience you’re designing, ensuring that your work bridges the gap between marketing appeal and real-world experience and impact
• Iterative & Resilient: You thrive on challenges. If you get frustrated by unsolved problems, you see it as an opportunity to innovate
• A Collaborative Spirit: You value open dialogue, feedback, and brainstorming. In our team, ideas flow freely and every voice counts—from the visionary big ideas to the nitty-gritty details that make all the difference
• Growth-Minded: Whether you’re focused on deepening your craft as a content creator or eyeing future leadership as our team scales, you’re excited by the prospect of growing alongside us. (And yes, our academy is just the beginning!)

Benefits

• A competitive salary + stock options in our fast-growing Series D startup
• Hybrid working environment or remote friendly
• 100% Medical, Dental & Vision
• 401k Plan
• Paid parental leave
• 25 days of annual leave + Public holidays + paid sick leave
• Fun culture with regular socials
• A generous referral scheme
• A brand new computer + monitor