Instructional Designer

Summary

Join Unit4, a fast-growing, people-centric cloud software company, as an Instructional Designer! You will design and deliver training for customers, internal teams, and partners. This role involves collaborating with stakeholders, developing engaging training materials, and maintaining learning content. You'll leverage your instructional design expertise to create high-quality training programs and contribute to a culture of innovation. Unit4 offers a flexible work environment with uncapped time off and remote work opportunities, along with a host of other benefits and development programs.

Requirements

• Degree level or postgraduate qualifications are desirable, particularly in a relevant field
• Proven experience as an instructional designer, instructor or content creation or similar for a minimum of 1.5 years
• Familiarity with e-learning platforms and tools
• Experience developing lessons, curricula and small training programs
• Worked for a software company in a similar position
• Excellent communication skills, oral and written
• Attention to detail and ability to maintain accuracy
• Collaboration skills and ability to work with SME’s
• Give and take constructive feedback
• Ability to evolve and adapt with change
• Good organisation skills with ability to prioritise
• Presentation skills
• Influencing skills
• Creative thinker and innovator
• Good networker
• Knowledge of ID methodologies and technologies
• MS tools – Excel, Powerpoint, Word
• Camtasia studio or other development tools

Responsibilities

• Attend stakeholder/SME meetings with either the Project Manager or Lead ID to understand requirements and input into solutions best suited for the customer needs, using the processes developed
• Design and develop training and curricula supported by the Lead ID
• Develop interactive and immersive content utilizing all tools available
• SME collaboration and knowledge transfer
• Develop content that delivers high CSAT scores
• Recommend technologies and methodologies for creating content
• Identify service improvements in processes and other areas
• Maintain and update learning content
• Be an advocate and carry the flag for quality and innovation in our content
• Provide support services for content where required

Preferred Qualifications

• Experience in project management
• Additional formal and professional training with certifications in areas such as LMS or Instructional Design principles and leadership are beneficial

Benefits

• Uncapped time off policy
• Remote working opportunities
• Whole host of great benefits & perks
• Talent program for high performers. Each year we provide a platform for high-potential talent to accelerate their careers!