Remote Manager, Instructional Design

Summary

Join the Learning Services team as a Manager, Instructional Design to help oversee the delivery of engaging learning solutions, grow and develop a team of passionate professionals, and build a growing line of business while bringing inspiration and fun every day.

Responsibilities

• People Leadership and Performance Managing and leading a team of instructional designers and related learning roles, as applicable
• Champion of a high performing culture
• Connecting the team’s day to day accountabilities to D2L’s mission by setting clear objectives and performance expectations with team members
• Provide coaching, regular feedback, career path development, growth opportunities, and create a collaborative and open environment
• Collaboration with cross-functional teams to accomplish established corporate and team goals and effectively manage relationships with other D2L teams
• Support vision, planning and defining team objectives, and leading execution of objectives
• Working with peers and leaders to drive productivity, efficiency, and hold team accountable for high quality outcomes
• Play key role with interviewing, hiring and onboarding new team members
• Produce and actively participate in knowledge sharing as well as professional development initiatives
• Clients and Projects Build a team that is client focused
• Support project management efforts, as needed
• Assist with guiding clients through their journey in online education and recommend where our teams can help
• Build and maintain positive relationships and encourage open dialogue and feedback with clients
• Departmental and Revenue Focused on delivering business results
• Responsible for supporting the management, planning, and reporting on projects and business metrics for the team, including financial, customer satisfaction, and projects success
• Provide support to the presales and sales teams with opportunities and related RFPs
• Solutions & Offerings Drive innovation and continual improvement within the department
• Work with the Learning Services teams to create new solution offerings based on feedback from the team and clients
• Proactively look for opportunities to grow the business and provide value to existing clients and prospects through new and improved capabilities and practices across the team