NOCD is hiring a
Intake Specialist

Summary

Join our team at NOCD, the #1 telehealth provider for OCD treatment, as a Member Advocate (Intake Specialist) and provide an extraordinary customer experience while communicating services to consumers. This is a part-time role with flexible hours.

Requirements

• Must be perceived by the patient to be caring, courteous, professional, competent, and able to communicate effectively and with empathy
• Enhance the reputation of NOCD by creating a positive customer experience
• Demonstrate consistent, excellent customer service with both internal and external customers
• Demonstrate effective communication and interpersonal relation skills
• High School Diploma or GED required; Bachelor's degree strongly preferred

Responsibilities

• Provide inside sales of tele-therapy services
• Appointment coordination
• Registering and scheduling of therapy appointments
• Post-sales support

Benefits

• Challenging, and engaging startup environment with an outstanding, mission-driven team atmosphere
• Part-time (20 hours/week) shifts: Monday through Friday 9 AM - 1 PM CT
• Saturday 9 AM - 3 PM, Monday 1-8 PM, and Tuesday 1-8 PM CT
• Sunday 9 AM - 3 PM, Monday 4-8 PM, Tuesday 4-8 PM, and Friday 2-8 PM