Sardine is hiring a
Integration Manager

Summary

The job is for an Implementation Manager at a remote-first financial crime prevention company called Sardine. The role involves leading implementation efforts, supporting clients during onboarding, managing projects, and analyzing client requirements. The ideal candidate has 5+ years of experience in relevant roles and excellent communication skills.

Requirements

• 5+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst
• 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
• Excellent written and verbal communication skills
• Experience with basic SQL querying and JSON payload analysis
• Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

Responsibilities

• Lead implementation and integration efforts for fraud and compliance products
• Work closely with clients and provide end-to-end support during their onboarding process
• Own public-facing SDKs, APIs, integration guides, and support documents
• Analyze clients' requirements from the technical and functional perspectives and design solutions
• Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
• Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
• Provide product feedback to internal stakeholders as the eyes and ears on the ground

Benefits

• Generous compensation in cash and equity
• 7-year for post-termination option exercise (vs. standard 90 days)
• Early exercise for all options, including pre-vested
• Work from anywhere: Remote-first Culture
• Unlimited paid time off and minimum 2 weeks/year of mandatory vacation
• 100% of health insurance, dental, and vision coverage for employees and 50% for dependents
• 4% matching in 401k / RRSP
• Company-wide offsites, the last one was at Miami
• MacBook Pro delivered to your door
• $1,500 one-time stipend to set up a home office — desk, monitors, etc
• $250 monthly meal stipend
• $600 annual fitness allowance
• Unlimited access to an expert financial advisory