GHX is hiring a
Integration System Engineer II

Summary

Join our team as an Integration Systems Engineer II, contributing to the maintenance and configuration of integration endpoints with on-premise and cloud-based ERP systems. Collaborate with customers and internal teams to ensure smooth transitions from implementation to support.

Requirements

• Solid working knowledge of common healthcare materials management systems such as Peoplesoft, Meditech and Lawson as well as cloud-based ERPs such as Workday, Infor Cloudsuite and Oracle Cloud
• Integration expertise in healthcare supply chain, accounts payable processes and familiarity with AP automation software for healthcare organizations
• Demonstrated success (2+ years) as a project resource through the post-implementation phase with a focus on customer success and product support
• Proven ability to configure and troubleshoot endpoint applications that support SFTP and API as connectivity access points
• Strong analytical and troubleshooting skills to identify, diagnose and resolve issues commonly found with data integrity, missing data and integration issues
• Strong collaborative, teamwork, and interpersonal skills and ability to communicate with technical stakeholders, both inside and outside of the company
• Bachelor’s degree in a related field, or combination of education and equivalent work experience
• 2+ years experience in an integration role, preferably in a healthcare related environment
• Familiarity with MMIS/ERP systems such as Workday, Infor Cloudsuite, Oracle Cloud, PeopleSoft, Meditech, Lawson and their integration capabilities
• Strong knowledge of data integration methods including SFTP, APIs, ETL processes, middleware and data mapping
• Demonstrated experience with the analysis, testing, maintenance, and support of enterprise integration points in a healthcare related environment
• Excellent interpersonal, oral/written communication, organizational, analytical, and problem-solving skills to effectively collaborate with internal teams and external customers
• Excellent organization skills with the ability to participate in multiple high-priority projects and deadlines simultaneously

Responsibilities

• Act as primary technical contact participating in post go live support activities such as in-depth research and resolution of issues, endpoint configuration, and ensuring data accuracy
• Analyze and resolve any discrepancies or errors that may exist in customer provided data
• With assistance from the engineer assigned to the project, advise on technical solutions to meet integration requirements of GHX products according to ERP
• Provides ownership and direction related to integration processes, configuration and troubleshooting for all post go live data and transaction flows from end to end
• Ability to work as a collaborative member of a project team with an understanding of Agile methodology. Communicates directly with customer technical resources to coordinate and complete tasks
• Participates in all activities to ensure the customer experiences a smooth transition from implementation to support and adheres to metrics provided to measure success
• Collaborate closely with the product and support organizations to relay customer feedback, document bugs and enhancement requests and opportunities for process improvement
• Manage escalations and deliver timely resolutions to provide an excellent customer experience

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave