Intelligence & Investigation Analyst

Summary

Join Patreon's Intelligence & Investigations (I&I) team as an Intelligence & Investigations Analyst and help protect the platform through investigative expertise and data-driven insights. You will conduct proactive investigations, contribute to incident management, detect persistent abuse actors, and help prevent platform abuse. This role requires strong analytical skills and the ability to transform complex findings into actionable intelligence for cross-functional partners.

Requirements

• 3+ years of experience in investigations, intelligence, trust & safety, or a related field
• Strong background in OSINT techniques and complex investigations
• Experience analyzing abuse patterns and threat actor methodologies in digital environments
• Proficiency with data analysis tools and SQL for investigative purposes
• Ability to transform complex findings into clear, actionable intelligence reports
• Experience working in fast-paced environments requiring rapid incident response
• Strong communication skills with the ability to effectively share insights with diverse stakeholders
• Experience collaborating with cross-functional teams to implement solutions
• Ability to handle exposure to potentially sensitive, graphic, or controversial content
• Self-motivated approach with strong problem-solving abilities

Responsibilities

• Conduct Proactive Investigations: Research potential platform risks through investigation and data analysis, providing recommendations for preventative measures
• Identify Emerging Threats: Monitor digital landscapes to detect new and evolving threat methodologies targeting creator platforms
• Investigate Sophisticated Abuse: Conduct in-depth investigations into complex abuse patterns and bad actor techniques, developing comprehensive profiles of their methodologies
• Support Incident Management: Help triage and respond to critical platform incidents, documenting patterns to inform future prevent strategies
• Track Off-Platform Threats: Monitor and research external bad actors who may pose risks to Patreon’s platform and creators
• Develop Intelligence Products: Create clear, actionable insights from investigations to share with key stakeholders across the organization
• Analyze Complex Abuse Patterns: Identify subtle and evolving patterns of platform manipulation through multi-dimensional analysis
• Contribute to Detection Improvements: Provide detailed recommendations for enhancing platform protection capabilities based on investigative findings
• Collaborate Cross-Functionally: Work with Product, Engineering, Policy, Legal, and Fraud teams to implement sophisticated threat mitigation strategies

Preferred Qualifications

Experience with UGC platforms, payments integrity, or creator economy

Benefits

• Salary
• Equity plans
• Healthcare
• Unlimited paid time off
• Company holidays and recharge days
• Commuter benefits
• Lifestyle stipends
• Learning and development stipends
• Patronage
• Parental leave
• 401k plan with matching