Intermediate Data Analyst

Summary

Join Thinkific, a leading software platform for creating and selling online courses, as an Intermediate Data Analyst. You will leverage your data expertise to support key projects and strategic initiatives across various teams. Your responsibilities include developing data models, creating self-service analytics tools, providing data support, and offering thought leadership. This role requires 3+ years of hands-on experience in data analysis, proficiency in SQL, Excel, and BI tools, and a collaborative approach to stakeholder engagement. Thinkific offers a competitive compensation package, including base salary, equity, bonuses, and comprehensive benefits, along with flexible work arrangements and professional development opportunities. We encourage applications from diverse backgrounds and are committed to creating an inclusive and accessible workplace.

Requirements

• Has 3+ years of hands-on experience in data analysis, with a proven track record of developing data models and delivering insights that drive business growth
• Proficient in SQL, Excel, and BI tools like Looker, with the ability to translate data findings into compelling stories for a non-technical audience
• Has a collaborative approach to stakeholder engagement, ensuring that data practices align with business needs and contribute to informed decision-making
• Possesses an understanding of A/B testing, and a keen interest in continually advancing their data analysis capabilities
• Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business

Responsibilities

• Dive into our wealth of customer data to provide narratives that not only describe our current performance but also recommend clear, actionable steps for growth. Your insights will be pivotal in shaping the direction of our product and marketing strategies
• Develop comprehensive data models that serve as the foundation for self-service analytics
• Create tools in our BI platforms that empower stakeholders to extract and analyze data independently, ensuring they have the information they need at their fingertips
• Provide general data support, and be the go-to expert for data inquiries at Thinkific, particularly supporting real-time data needs through tools like Looker and Mixpanel
• Offer thought leadership by applying your expertise to help solve complex business challenges. You'll use data-backed reasoning to guide strategic discussions, fostering a culture where data informs all tiers of decision-making

Preferred Qualifications

• Familiarity with SaaS metrics, customer journey analytics, and a desire to deepen your expertise in product and marketing analytics
• Experience with a modern data stack, including tools like dbt, Amplitude, Mixpanel, LookML, and BigQuery ML
• Comfort with JIRA and data scripting in Python or R

Benefits

• A competitive compensation package including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan
• Flexible Paid Time Off to maintain mental and physical health. Our team is encouraged to take a minimum 4 weeks of vacation, plus Thinker Holidays (extended long weekends in the summer) and time off for the December holiday season
• Health Benefits and Wellness: Comprehensive benefits starting on Day 1 include health, vision, and dental coverage for you and your family, $3,000 for mental health care, a short-term health plan, and an additional health or personal spending account. Plus, family friendly benefits include generous parental leave top-ups for up to 32 weeks, as well as fertility coverage and personalized return to work options
• Flexible Work . Choose to work from home from anywhere in Canada, at our Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery
• Learning & Growth. An annual $1500 USD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities
• A home office setup so you’re ready to succeed with a company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively
• Eats and Treats. $50 CAD per month to treat yourself with snacks, lunch, or groceries to cook at home