Remote Intermediate QA Analyst

Summary

Join InnoCraft's Quality Assurance team as an Intermediate QA Analyst. You will focus on manual and automated testing, collaborating with a global team to ensure the quality of Matomo plugins. Key responsibilities include triaging bugs, designing test plans, executing tests, and contributing to automation efforts. The role requires a Bachelor's degree, 5+ years of QA experience, proficiency in JavaScript testing frameworks, and strong communication skills. InnoCraft offers a remote work environment with flexible hours, various benefits, and opportunities for professional development. The position requires a minimum of four hours of overlap with New Zealand time daily and attendance at key sprint meetings.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
• 5+ years of experience in quality assurance and software testing, including test automation
• Strong proficiency in designing and executing manual smoke tests and usability tests
• Experience in creating and maintaining automated test scripts using JavaScript-based testing frameworks (e.g., Playwright, Jest, Mocha, Jasmine, Cypress.io , CodeceptJS)
• Familiarity with continuous integration and continuous deployment (CI/CD) pipelines and their integration with automated tests
• Solid understanding of software development lifecycles and testing methodologies
• Excellent problem-solving skills with a keen attention to detail
• Effective communication skills and ability to collaborate with cross-functional teams
• Experience with version control systems (e.g., Git)

Responsibilities

• Triage and Issue Assessment: Participate actively in the triage process, providing a timely assessment of the issues reported by both the community and internal teams. Evaluate the severity, reproducibility, and reach of each issue to determine priority for resolution
• Manual Testing: Develop test plans for smoke, usability, and regression testing. Execute tests, document results, and collaborate with developers to address and verify fixes. Reproduce community-reported issues and update users
• Automation Testing: Design and maintain automated test scripts for regression testing. Execute automated tests, including API testing, and integrate tests into CI/CD pipelines. Resolve flaky tests
• Test Strategy & Improvements: Contribute to testing frameworks and best practices, participate in test planning, and identify QA process improvements
• Reporting & Communication: Generate test reports, communicate progress, and collaborate with cross-functional teams to align on testing objectives
• Collaborate: Work effectively with cross-functional teams, including developers, product owners, and designers, to ensure alignment on testing objectives and outcomes

Preferred Qualifications

• Attention to detail - You excel at catching the finer points, ensuring that nothing falls through the cracks and that the quality of the product is consistently high
• Strong customer focus - You prioritize understanding the user's perspective, aiming to deliver value and improve the overall user experience
• Decision making - You thrive on making difficult decisions, and know how to weigh up many factors to make decisions with the bigger picture in mind
• Proactivity - You don't wait for instructions. You realise the importance of speed and the cost of waiting. You're able to prioritise effectively and problem solve quickly
• Transparency - You are clear and honest about what you are capable of achieving, and clearly communicate when there are blockers in your way
• Communication - You're an exceptional communicator with both spoken and written English
• Curiosity - You are endlessly curious about the problems we are solving for our customers, and strive to understand them deeply before jumping to conclusions

Benefits

• Remote work (save many hours on commute, and save money)
• Co-working space paid for and/or work from home
• All home office equipment paid for (laptop, desk, chair, standing desk, lights, etc.)
• Flexible hours
• 25 days of paid holidays per year plus your national public holidays
• Sick leave
• Health Insurance: Your Well-being, Our Priority
• A huge “playground” to grow your skill set
• Volunteering Day: Empower Your Impact
• Bereavement Leave for Pets: Compassion Beyond Boundaries
• Training Opportunities
• Mental Health Support Services
• Opportunity to have an immediate impact on a product that is used by more than 1 million websites and almost 2% of the whole Internet
• Opportunity to work in a customer obsessed business, dedicated to building high-quality software with a strong mission of helping people grow their web projects while keeping full control of their data