Intermediate Software Developer, DevOps

Summary

Join Hootsuite as an Intermediate Software Developer, DevOps and contribute to a team responsible for a piece of the production application environment and developer experience. You will work on defined projects to meet team goals, writing software, designing infrastructure, and implementing new platform features. This role offers a flexible work arrangement with remote or hybrid options available across Canada. You will report to the Manager, DevOps and be involved in various aspects of software development, from writing code to system maintenance and troubleshooting. Hootsuite values a collaborative and innovative work environment, emphasizing continuous learning and improvement. The role offers a competitive salary range.

Requirements

• A degree in Computer Science or Engineering or equivalent experience working in an SRE, DevOps or software engineering role
• An ability to write software and working knowledge of software engineering practice
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Self Development: is personally committed to, and actively works to continuously improve
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

Responsibilities

• Write software - tools, libraries, automation, services
• Design and build our infrastructure platform
• Identify and implement new platform features
• Research and evaluate new technologies
• Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
• Diagnose and repair our distributed systems
• Perform maintenance, upgrades and migrations
• Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
• Provide executable interfaces to our infrastructure platform
• Provide tools and best practices to support the entire software development lifecycle
• Participate in a flexible on-call rotation
• Communicate by writing documentation, participating in meetings, and showing off your work at demos

Preferred Qualifications

• Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring
• Experience with operating, building and maintaining cloud infrastructure
• An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product

Benefits

Flexible work arrangement allows for remote work or a hybrid model