Intermediate Software Developer, DevOps

Summary

Join Hootsuite as an Intermediate Software Developer, DevOps and contribute to a focused team responsible for a part of the production application environment and developer experience. You will design, build, and maintain our infrastructure platform, develop software tools and automation, and participate in a flexible on-call rotation. This remote role, open to applicants in Italy, Romania, or Belgium, requires software development expertise, infrastructure-as-code experience, and strong communication and collaboration skills. Hootsuite offers a flexible work arrangement, allowing for remote work or a hybrid model. Accommodations are provided as requested during the selection process.

Requirements

• A degree in Computer Science or Engineering or equivalent experience working in an SRE, DevOps or software engineering role
• An ability to write software and working knowledge of software engineering practice
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Self Development: is personally committed to, and actively works to continuously improve
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

Responsibilities

• Write software - tools, libraries, automation, services
• Design and build our infrastructure platform
• Identify and implement new platform features
• Research and evaluate new technologies
• Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
• Diagnose and repair our distributed systems
• Perform maintenance, upgrades and migrations
• Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
• Provide executable interfaces to our infrastructure platform
• Provide tools and best practices to support the entire software development lifecycle
• Participate in a flexible on-call rotation
• Communicate by writing documentation, participating in meetings, and showing off your work at demos

Preferred Qualifications

• Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring
• Experience with operating, building and maintaining cloud infrastructure
• An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product

Benefits

• Flexible work arrangement allows for remote work or a hybrid model
• Accommodations will be provided as requested by candidates taking part in all aspects of the selection process