Remote Director

Summary

Join CARET Legal as a Director to grow relationships with partners, drive commercial success, and align with sales, marketing, and customer operations. This role requires 6+ years of SaaS experience and 3+ years working with channel/reseller/alliance partners or system integrators.

Requirements

• 6+ years in SaaS with 3+ years experience working with channel/reseller/ alliance partners, or system integrators
• Proven track record growing selling channel partnerships to build pipeline and revenue
• Strong understanding of developing selling partners that are small businesses with various business models
• Strong understanding of small businesses
• Proven experience in a similar role at the Director level

Responsibilities

• Build and grow relationships with partners, measured by increased Partner pipeline and increased Partner earnings from value-added services our partners can monetize on CARET Legal offerings
• Engage Senior and Executive Leaders for strategic connections with Partners that mutually benefit all parties
• Maintain business as usual and executive reviews like QBRs and EBRs
• Drive engagement with CARET Legal events like CARET Camp
• Business Development and Account Planning: In collaboration with VP Partner Sales, seed new business revenue through partner led activities
• Own Partner Account Plans
• Focus on business development to drive Partner Qualified Leads to CARET Legal and referrals back to our partners for value added consulting services
• Drive accountability through enablement and forecasting to Business Development commitments
• Lead cross-functional teams to execute plans
• GTM Execution: In collaboration with Partner Marketing and Partner Sales / Sales Enablement, drive Partner referral predictable, reliable pipeline growth
• Develop and execute custom co-marketing strategies for selected partners and program-wide strategies for product launches, events, conferences, etc
• Measure pipeline, Partner ARR bookings and other KPI attainment, iterate and operationalize successful marketing programs
• With Sales enablement and Partner Sales, develop and deploy sales training to increase partners’ CARET Legal product and sales fluency
• Conduct virtual and in-person roadshows to evangelize the CARET Legal value proposition with our partners
• Support Direct Referred business program to partners when internal professional services recommend outsourced software implementation
• Product Enablement: In collaboration with the Director, Partner Experience, lead partners to mastery of CARET Legal technical training
• Enable partners to build monetizable value-added services on top of CARET Legal offerings like implementation, workflow development, analytics, and API integrations, plus relevant future product features
• Unlock referrals to our partners from our direct sales team for value added services so partners increase their CARET Legal attributable earnings
• External Advocacy: Champion our competitive advantages and experiences with Partners and their customers. Monitor and create opportunities to increase CARET Legal share of Partner wallet to increase CARET Legal value to our partners
• Internal Advocacy: Advocate for Partner experience with all cross functional teams at CARET Legal like Marketing, Product, Sales and Support. Demonstrate consistently high Partner sentiment and minimize escalations

Preferred Qualifications

Customer account management experience a plus but not required

Benefits

• Flexible PTO
• Summer Fridays
• No meeting Fridays
• Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
• Flexible Spending Account
• Health Savings Account
• 401(k) match