Intern, Workplace Operations

Summary

Join Wealthsimple's Workplace Ops team as an intern and contribute to projects transforming financial services. This 4-8 month internship, open to co-op and non-co-op students and recent grads, offers a hybrid work model with in-office time in Toronto on Wednesdays and Thursdays. You will manage front desk operations, coordinate facilities requests, and support employee and guest needs. The role involves handling daily operational tasks, including maintenance coordination, vendor liaison, and administrative support. The internship provides mentorship, connection to the Wealthsimple community, and opportunities for professional growth. Competitive salary, generous vacation, and various benefits are offered.

Requirements

• Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp
• New graduates - Within 6 months of your graduation date
• Available to work full-time hours
• Residing in Canada
• Able to commute to our Toronto HQ on Wednesdays and Thursdays

Responsibilities

• Manage front desk operations and coordinate facilities requests & services as part of the Workplace ops team
• Support interfacing with employees, guests & clients visiting the office, providing them with support in navigating our facilities
• Coordinate a range of daily operational tasks - including supporting coordination of maintenance repairs, liaising with on-site 3rd party vendors and carrying out administrative tasks that support the optimal running of the workplace
• Helping manage daily in-office operations and providing general support to the broader team — including answering employee questions, helping with seat booking requests, sorting mail, and distributing access passes
• Monitoring and responding to same-day requests through our workplace management tools (e.g., Eden) and internal communication channels
• Greeting guests visiting the office and supporting client needs by triaging requests to the appropriate teams
• Assisting with coordination and communication with on-site vendors (food service, cleaning, repairs), and supporting collaboration with building management for base building issues
• Supporting admin tasks tied to workplace programs — including coworking, travel, and team offsites
• Helping sort incoming mail and deliveries, supporting internal distribution, and arranging outbound mail and couriers
• Helping oversee facility requests end to end — including tracking maintenance tickets for things like lockers, heating/cooling, lights out, leaks, and more
• Assisting in scheduling repairs and maintenance based on incoming requests
• Coordinating general and seasonal maintenance with vendors, helping track preventative maintenance, and supporting ad hoc facilities projects
• Assisting with the daily food service program — updating lunch counts, monitoring fluctuations, tracking feedback, and making recommendations for adjustments
• Helping monitor office occupancy and aligning services (like lunch, pantry, coffee, and cleaning) based on in-office attendance
• Supporting co-working logistics across our two Canadian hub cities — including employee pass management and room bookings
• Supporting the execution of in person & remote programming, including company-wide events, team building on-sites & community building activities
• Supporting the end to end experience of employees in-person experience - from travel, to desk booking, room booking & ordering related office supplies
• Coordinating the operations of in-person events with external guests. Including booking additional security, providing door & elevator access, coordinating vendors

Benefits

• Competitive salary with retirement savings matching plan using Wealthsimple for Business
• Generous vacation days and unlimited sick and mental health days
• Intern programming including educational workshops, hackathons, and mentorship
• A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
• Company-wide wellness days off scheduled throughout the year