Senior Communications Manager

Summary

Join Shielded Technologies as a Senior Communications Manager to lead strategic messaging and storytelling for a cutting-edge, privacy-focused blockchain technology company. You will drive internal and external communications strategies, crafting compelling narratives that resonate with developers, partners, regulators, and the broader Web3 community. Responsibilities include leading communications strategy, overseeing content development, managing media relations, ensuring technical leadership presence at events, leading internal communications, managing crisis communications, promoting the company's communications on social media, managing external agencies, and reporting on key metrics. This high-impact role reports to the Head of Marketing and requires close collaboration with various teams. The ideal candidate possesses a Bachelor's degree in a relevant field or equivalent experience, proven experience as a communications leader, and a strong understanding of diverse audiences within the Web3 space.

Requirements

• Bachelor's degree in a relevant field (e.g., Communications, Journalism, Public Relations, Marketing) or equivalent experience
• Proven experience as a comms leader, with a strong portfolio showcasing your previous work
• Collaborative mindset with the ability to work effectively in cross-functional teams
• Proven ability to write for executives, manage media relationships and communicate clearly in complex and regulated environments
• Ability to craft and executive a communication vision that aligns with both short- and long-term organizational goals
• Exceptional writing and editing skills with a sharp ability to translate complex or technical ideas into accessible, impact narratives
• Strong understanding of how to engage press, analysts, and influencers in a way that builds credibility
• Proven ability to effectively lead, coach, and inspire team members at all levels of the organization, across legal, technical, and leadership teams
• Calm under pressure with experience navigating high-stress or time-sensitive communication needs
• Deep understanding of varied audiences, including developers, web3 communities, regulators, partners, and internal stakeholders, and how to tailor messaging for impact

Responsibilities

• Lead communications strategy by defining and executing a comprehensive communication roadmap that aligns with the company’s mission and product offerings
• Oversee the development and placement of high-quality content with third-party publishers, including event talk tracks, industry and analyst reports, podcasts, new outlets, and more
• Manage media and analyst relations to establish the company's and its key spokespeople's presence
• Ensure technical leaders are present at Midnight ecosystem events
• Lead Internal communications strategies to ensure transparency, alignment, and engagement across distributed teams
• Own the company's crisis and risk communications, developing plans that can be executed during sensitive events and working closely with the legal and leadership team to manage reputation risk
• Promote the company's communications via its own social media channels (X, LinkedIn)
• Manage external public relations agencies and contractors
• Report on metrics, such as media mentions, social media engagement rates, and internal communications effective scores to track performance of communication strategies and their impact, use these insights to iterate messaging and optimize content strategy

Preferred Qualifications

• Experience in high-growth technology environments; familiarity with blockchain, cryptography, or web3 is a strong plus
• Well-versed in diverse marketing disciplines and comfortable taking on a variety of roles as needed

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO