International Payroll Specialist

Summary

Join Deel, a rapidly growing global payroll and HR platform, and contribute to our mission of unlocking global opportunities. As a key member of our team, you will develop and maintain strong client relationships, ensuring high satisfaction. Your responsibilities include overseeing payroll data processing, partnering with in-country providers, and managing client inquiries. You will also perform data reconciliation, generate reports, and contribute to process improvements. This role requires strong organizational skills, attention to detail, and experience with payroll concepts. Deel offers a competitive compensation package and benefits, including stock grant opportunities and remote work flexibility.

Requirements

• Know how to work according to established schedules
• General knowledge of payroll concepts
• Background in HR, Accountability, Finance & Administration
• Excel 70%
• English 50%

Responsibilities

• Develop and nurture trusted client relationships, serving as the primary point of contact for assigned clients to ensure high satisfaction
• Oversee the timely receipt, validation, and submission of payroll data in alignment with payroll schedules
• Partner with in-country payroll providers to meet critical delivery timelines and minimize escalations
• Accurately manage and submit all payroll data to required partners, ensuring prompt delivery of net pay and payroll reports per agreed schedules
• Accurately manage and submit all payroll data to required partners, ensuring prompt delivery of payroll reports per agreed schedules
• Perform reconciliation and validation of payroll data following established procedures and standards
• Manage inquiries from clients, regional service centers, and local offices using the case management system, providing complete resolution in line with company Service Level Agreements
• Manage inquiries from clients, SDM’s and local offices using the case management system, providing complete resolution in line with company Service Level Agreements
• Generate action plans and conduct root cause analysis reports as necessary to address issues effectively
• Contribute to the development and refinement of team processes and procedures to align with client and business requirements
• Maintain a strong focus on quality, accuracy, and timeliness in all payroll activities
• Adhere to SSAE16  compliance audit controls and requirements, ensuring all activities meet company and regulatory standards
• Additional duties as needed to support team objectives and client satisfaction

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access