DARCARS Automotive Group is hiring a
Internet Sales Representative

Logo of DARCARS Automotive Group

DARCARS Automotive Group

πŸ’΅ ~$109k-$136k
πŸ“Internship - United States

Summary

Join DARCARS Automotive Group as an On-Site Internet Sales Representative. Contribute to a next-generation car buying experience by managing digital business prospects, handling inbound/outbound calls and emails, converting inquiries to appointments, and adhering to communication scripts and templates.

Requirements

  • Computer savvy with a full working knowledge of Microsoft Office Suite
  • Quick learner, able to absorb substantive product and service information
  • Excellent listening, verbal, and written communication skills
  • Commitment to quality, process improvement, innovation, and excellence
  • Professional appearance and work ethics
  • High volume outgoing calls, ranging from 70+ calls per day
  • Advanced computer & phone skills
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast-paced environment
  • Various language proficiency is always a plus
  • Team player, strong organizational and time management skills
  • Availability to work evenings and weekends if necessary
  • High School or equivalent
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screen (background)

Responsibilities

  • Manage our digital business prospects
  • Develop a real connection with prospective customers primarily via today's preferred communication channels
  • Identify customer needs, schedule in-person and virtual sales appointments, partner with the sales consultants, and provide pricing and vehicle availability information
  • Respond to all customer internet inquiries via email, SMS and phone under 1hr and with content that meets the company’s mystery shop guidelines
  • Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand
  • Convert inquiries to dealership visit or virtual appointments
  • Adhere to phone communication scripts and email templates
  • Document all customer contact activity in eLeads (crm)

Benefits

  • Insurance: medical, vision, dental
  • Short-term and long-term disability plans
  • Life Insurance
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives

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