Inventory Officer

Summary

Join our client, a family-owned company specializing in micro-needling devices, as their Inventory Officer. You will manage purchasing, stock levels, and supplier coordination across their international supply chain. Responsibilities include creating and managing purchase orders, liaising with suppliers, ensuring DIFOT targets are met, and working with 3PL partners for accurate stock levels. You will also coordinate shipments, identify process improvements, and assist customers with issues. This is a permanent, full-time, work-from-home position based in Australian business hours.

Requirements

• Experience in inventory management, purchasing, or supply chain roles
• Knowledge of warehouse operations, stock control, and 3PL logistics
• Strong analytical skills with experience in supply chain problem-solving
• Proficiency in Microsoft Office, inventory management software, and ERP systems
• Excellent communication and supplier negotiation skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

Responsibilities

• Assist with purchasing from local and international suppliers
• Create and manage purchase orders (POs), ensuring pricing, lead times, and supply terms are met
• Liaise with suppliers to resolve issues related to packaging, pricing, and supply terms
• Ensure all DIFOT (Delivery in Full, On Time) targets are met
• Work with 3PL partners globally to ensure accurate stock levels, cycle counts, and stock takes
• Monitor and update ETD/ETA tracking for shipments
• Manage inbound and outbound stock movements to maintain efficiency
• Communicate inventory needs, including kit and bundle requirements, to internal teams
• Coordinate shipments and the necessary documentation to ensure smooth delivery
• Identify and implement process improvements in inventory and warehouse functions
• Liaise with freight partners, manufacturers, and suppliers to resolve supply chain issues
• Assist customers with lost-in-transit items, replacements, and credit requests
• Address and resolve short deliveries, faulty stock, and potential stock issues
• Collaborate with internal teams to streamline operations and resolve supply chain challenges

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)