Investigations Specialist

Summary

Join ABC Legal Services, a national leader in legal document filing services, as an Investigations Specialist! This remote position, based in Puerto Rico, involves conducting investigations to locate individuals and businesses for process service. You will communicate findings to colleagues and clients, handle inquiries, and update procedural documents. The role requires a high school diploma or GED and at least six months of related experience. We offer a competitive salary, comprehensive benefits, and a flexible work-from-home environment.

Requirements

• High School Diploma or GED and at least 6 months of related experience
• Ability to work remotely with strong work ethic
• Reliable with ability to maintain high levels of confidentiality with privileged information
• Excellent interpersonal skills with ability to effectively communicate with peers
• Openness to learning new things and responding positively to feedback
• Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems

Responsibilities

• Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order
• Communicate findings to customers and co-workers as needed
• Answer investigations related phone calls and emails
• Update procedural documents and review existing procedures

Preferred Qualifications

Experience in an office environment and/or customer facing position

Benefits

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 11 paid holidays per year
• Referral program
• Work from home flexibility
• Starting pay: $12.00 to $14.00 per hour