IT and Construction Coordination Manager

Summary

Join New Era Technology, a global company with over 4,500 professionals, committed to creating a valued and empowered workplace. This IT and Construction Coordination Manager position offers remote work flexibility with occasional in-office attendance. The role involves overseeing work order execution, providing strategic direction, and driving continuous improvement initiatives. The company prioritizes personal and professional development, offering full benefits including medical, dental, vision, 401k match, and 29 PTO days. New Era fosters a team-oriented culture and values community, integrity, agility, and commitment. This position offers a salary range of $60,000-$70,000 annually.

Requirements

• Three to five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility
• Experience in troubleshooting and resolving project issues
• Extensive experience in operations management or a related field
• Deep understanding of operational processes and best practices
• Familiarity with PMO’s project management standards and methodologies
• Strategic thinking abilities to develop and implement improvement initiatives
• Strong decision-making skills to address complex issues and challenges
• Ability to align operational strategies with organizational goals
• Strong leadership skills to guide and mentor Service Coordinators and team members
• Experience in leading cross-functional teams and managing stakeholder expectations
• Excellent communication skills to interact with stakeholders at all levels
• Proficiency in managing stakeholder expectations and resolving conflicts
• Competence in stakeholder engagement and communication strategies
• Proficiency in data analysis to evaluate performance metrics and identify improvement opportunities
• Experience in implementing process optimization techniques
• Knowledge of regulatory requirements and compliance standards relevant to operations
• Ability to ensure operations adhere to safety regulations and company policies
• Conducting regular audits and reviews to ensure adherence to quality and compliance standards

Responsibilities

• Develop strategies to optimize work order execution processes and enhance operational efficiency
• Collaborate with cross-functional teams to implement process enhancements and best practices
• Ensure alignment with PMO’s project management framework and standards
• Provide leadership and guidance to Service Coordinators and other team members
• Handle escalated issues or complex work orders requiring senior-level intervention
• Promote a culture of continuous improvement and professional development
• Monitor industry trends and emerging technologies to stay ahead in operations management
• Analyze performance metrics and KPIs to identify areas for improvement
• Implement risk management practices to mitigate potential issues

Preferred Qualifications

• Bachelor’s Degree preferred
• PMP or Equivalent Professional Certification

Benefits

• Medical
• Dental
• Vision
• 401K match
• 29 PTO Days including company holidays