IT Resource Coordinator

Summary

Join GuidePoint Security as an IT Resource Coordinator and optimize IT resource allocation and utilization. You will work with management to understand resource skill sets, create resource management reports, and identify resourcing gaps. Responsibilities include allocating resources to meet project timelines, monitoring workloads, and ensuring efficient resource utilization. You will also communicate with management teams, assist with project meetings, and contribute to continuous improvement initiatives. This role requires proven resource management skills, strong communication and analytical abilities, and experience with Jira and Confluence. A Bachelor's degree or equivalent experience and 3+ years of IT project management experience are required.

Requirements

• Proven resource management skills, with the ability to forecast, allocate, and schedule resources effectively
• Strong sense of ownership and accountability for all tasks assigned
• Ability to operate independently, identify areas for improvement, and drive the implementation of solutions
• Ability to help IT resources clearly understand their priorities in an environment where work items are created and assigned daily
• Understanding of a broad range of information technology and disciplines
• Demonstrated successful leadership of personnel, including the ability to lead, mentor and develop team members
• Excellent verbal and written communication skills, with the ability to engage effectively with both technical resources and senior management
• Strong analytical and problem-solving abilities, with the capacity to perform complex tasks and prioritize effectively
• Experience with Jira and Confluence is required
• Bachelor’s degree in a relevant discipline or equivalent experience
• 3+ years’ experience managing IT projects

Responsibilities

• Work with the appropriate management teams to understand resource skill sets
• Create and maintain the necessary resource management reports, methodology and process documentation
• Responsible for identifying current resourcing gaps and understand when specific roles/skill sets will be available to take on new work
• Ensure that the available resources are working on the highest priority efforts that are best aligned with the strategic goals of the organization
• Responsible for allocating IT resources to ensure timelines and deliverables are met
• Monitor and manage resource workloads, identifying and addressing instances of over or underutilization
• Responsible for following up with IT resources to ensure that the necessary datapoints are current and that task burndown is occurring daily
• Responsible for monitoring resources for progress, efficiency and effectiveness, continuously seeking to optimize resources to deliver the highest value to the company
• Ensure regular and timely communications are distributed to necessary management teams
• Assist with scheduling and organizing project meetings, taking meeting notes and sending out a detailed recap
• Other duties as assigned

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option