WebFX is hiring a
IT Support Internship

Summary

The job is an in-person internship at WebFX, a fast-growing digital marketing agency based in Harrisburg, PA. The intern will provide technical support, receive on-the-job training, and enjoy benefits such as flexible hours, letters of recommendation, learning opportunities, and competitive compensation.

Requirements

• A Bachelor’s Degree (either in-progress or completed)
• GPA above 3.4

Responsibilities

• Provide technical support for incoming queries related to computer systems, software, and hardware
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to identify and resolve problems
• Maintain the performance of computer systems
• Install and configure new Windows and Mac workstations
• Create new accounts for incoming team-members
• Support online software configuration and answer team member questions

Preferred Qualifications

• Customer service experience in any industry
• Outstanding written and verbal communication skills
• Experience in tech support or IT Help Desk-related work
• Solid understanding of Windows OS
• Solid understanding of Mac OS
• Basic familiarity with the latest business office technologies

Benefits

• On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns
• Compensation: $17-$18/hour
• Flexible schedule (start your day between 8 and 10 am)
• Letters of recommendation
• Learn valuable digital marketing skills
• Opportunities to grow and move up within the company