IT Support Internship

Summary

Join WebFX, a full-service digital marketing agency, as an intern and contribute to providing world-class digital marketing solutions to mid-size businesses around the world. As a member of the team, you will have opportunities for growth, learning, and development, while enjoying a flexible schedule, competitive compensation, and a range of benefits.

Requirements

• A Bachelor’s Degree (either in-progress or completed)
• Past interns have majored in Information Science, Information Technology, Management Information Systems or other related fields
• GPA above 3.4
• Customer service experience in any industry
• Outstanding written and verbal communication skills
• Experience in tech support or IT Help Desk-related work
• Solid understanding of Windows OS
• Solid understanding of Mac OS
• Basic familiarity with the latest business office technologies

Responsibilities

• Provide technical support for incoming queries related to computer systems, software, and hardware
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to identify and resolve problems
• Maintain the performance of computer systems
• Install and configure new Windows and Mac workstations
• Create new accounts for incoming team-members
• Support online software configuration and answer team member questions

Benefits

• Opportunities to Learn and Train With Our Team!
• Interns will receive world class on-the-job training from the experts (think Sr. IT Team, not the HR team) as well as opportunities for ongoing personal learning and development
• On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns
• $17-$18/hour
• Profit Sharing
• Need that caffeine fix? On-site cappuccino machine, Little Amps Coffee Bar (with a barista!) & Tea Bar
• Looking for a little extra workday fuel? Enjoy surprise catered breakfasts, lunches, mid-day snacks, and more!
• On-site Yoga sessions
• On-site Fitness Center
• 150% Company Match Of Personal Charity Donations
• Supplemental Insurance
• 100% Company Match 401K (up to 4%)
• Generous Paid Time Off
• Employee Wellness Program, including a free FitBit and fitness challenges
• Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books with incentive program to boot
• Humanitarian Trips
• Health/Vision/Dental Coverage
• New Parent Support
• Dressing up everyday not for you? We get it! Enjoy our Casual Dress Code
• Home Buyer Program
• Personal Desk Fund
• Green Commute Benefits
• Pawternity Leave