IT Support Specialist
closedAmp Americas
πUnited States
Job highlights
Summary
The IT Intern will assist with various IT tasks under the direction of the IT Manager at Amp Americas, a company specializing in renewable fuels. The intern will be responsible for new employee onboarding, providing support for office users, updating documentation, and managing inventory. Required skills include a degree in Computer Information Systems or related field, problem-solving skills, communication skills, interpersonal skills, ability to work independently, and an interest in gaining hands-on experience in IT support.
Requirements
- Currently pursuing a degree in Computer Information Systems, Information Technology, or a related field
- Basic understanding of PC hardware and software, including Microsoft operating systems and applications
- Strong problem-solving skills and the ability to troubleshoot basic IT issues
- Excellent written and oral communication skills
- Strong customer service and interpersonal skills, with the ability to build and maintain relationships
- Ability to work independently and as part of a team, managing multiple tasks simultaneously
- Interest in gaining hands-on experience in an IT support role
Responsibilities
- Assist with new employee IT onboarding, including setting up workstations and user accounts
- Provide first-level support for office users, handling IT requests via phone, email, or in person
- Troubleshoot and resolve basic hardware, software, and network issues
- Update and maintain IT documentation, including asset management and procedural guides
- Assist in maintaining an accurate inventory of IT equipment and supplies
- Collaborate with the IT Manager on various IT projects and initiatives
- Ensure compliance with company IT policies and procedures
Benefits
- Practical experience in an IT support environment
- Mentorship and guidance from experienced IT professionals
- Opportunity to develop IT support, documentation, and inventory management skills
- Flexible working hours to accommodate academic schedules
- Casual dress code and a collaborative work environment
This job is filled or no longer available
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