Remote IT Support Technician

Summary

Interlaced is a cloud-focused IT services provider seeking a full-time IT Support Technician I to work remotely in the San Francisco area. The candidate should have knowledge of common business technologies, experience in diverse technical environments, and be up-to-date with the latest technology trends. The position offers competitive salary, benefits, and opportunities for professional growth.

Requirements

• Knowledge of common business technologies
• Experience working in diverse technical environments
• Familiarity with various cloud infrastructure components
• Technical skill-set and ability to stay up-to-date with technology trends
• Ability to quickly incorporate new techniques and processes
• Personable and able to interact with each level of the client's business
• Ability to simplify complex technical solutions for end users

Responsibilities

Assist end users through remote sessions via chat, phone, and email

Preferred Qualifications

Experience visiting client offices in the San Francisco area

Benefits

• Competitive starting salary and Interlaced company bonus program
• Medical, vision, and dental benefits
• Cell phone and health & wellness reimbursements
• 16 paid Holidays annually - 6 fixed and 10 flexible
• 2 paid volunteer days annually
• Paid vacation and sick time
• 401k matching
• Fuel reimbursement
• Peer-to-peer bonus allowance