IT Systems Analyst

Summary

The job is for an IT Systems Analyst at BrightInsight, a leading digital health company. The role involves managing and securing SaaS applications, driving improvements in the tool stack, and working collaboratively to solve problems. The ideal candidate thrives in a start-up environment and has experience with Jira/Atlassian administration.

Requirements

• 3-5 years’ experience in a Jira/Atlassian administration role
• Experience working within a SaaS based IT infrastructure
• Experience working with Okta, or similar identity providers

Responsibilities

• Design, plan and administer SaaS tools in support of the program/engineering teams
• Analyze existing processes and solutions, identify improvement opportunities and drive to implementation
• Manage cross functional requirements when developing new processes or solutions
• Bring innovative ideas and solutions
• Provide administration support for a various number of SaaS tools and solutions supporting the development, program and engineering teams
• Document all processes and solutions, ensure document quality at all times
• Work closely with users at all levels
• Work closely with the security and quality team to ensure compliance for all tools and processes

Preferred Qualifications

• Experience delivering training plans and strategies to help drive tool value
• Ability to quickly pickup new tools and technology

Benefits

Work in a start-up environment