IT Systems Analyst

Summary

Join NTT DATA, a global technology leader, as an IT Systems Analyst! This 100% remote position (CST hours) offers a unique opportunity to work with a global client in the U.S. You will be responsible for system implementation, integration, data loading, and user support. The ideal candidate possesses a Bachelor's degree in a related field, strong technical skills, and excellent communication abilities. NTT DATA provides a dynamic work environment with opportunities for professional growth and development.

Requirements

• Bachelor's degree in computer science, Information Systems, Production Engineering, or related field
• Experience with Structured Query Language (SQL)
• Excellent time management skills, with the ability to prioritize and work under shifting deadlines with potentially ambiguous or nebulous requirements in a fast-paced environment
• Strong verbal and written communication skills in both business and IT environments
• Takes initiative and ownership of assigned tasks
• Independent and analytical thinking with the ability to conduct research, analyze data, and resolve complex problems quickly
• Excellent listening and interpretation skills when discussing needs with the customer
• High level technical understanding and hands-on experience with complex data systems and processes
• Basic understanding of optical manufacturing

Responsibilities

• Implementation/Support System Configuration and Administration
• Integration with other systems and lab (manufacturing) equipment
• Loading customer/corporate data
• Address customer requests and tickets
• Perform system testing as requested
• Train/support users within other teams to maintain or implement business objectives
• Develop documentation for system maintenance and support processes
• Collaborate with the management team to improve the quality of system implementation processes
• Engage with other teams and other levels of organization as needed to perform duties
• Implement, upgrade, and maintain the software solutions
• Assist customers with questions and issues with the software
• Continuous Improvement Support the team with feedback from testing of process and data issues and collaborate to act on this feedback
• System and integration monitoring
• Support internal and external reporting options

Preferred Qualifications

• Fluency in the Spanish and English are a plus
• Development (Node.JS, C, C++, Perl) experience is a plus

Benefits

• 100% remote opportunity (CST hours)
• Empowerment and rewards are the cornerstone of our career development model
• Professional experience and growth will be unmatched