Care Access is hiring a
IT Systems Engineer

Summary

The job is for a Systems Engineer at Care Access, a unique multi-specialty network of research sites. The goal is to optimize the role of technology in business sustainability by enhancing computer systems and networks. The position requires 7+ years of experience as a Systems Administrator or related role, excellent diagnostic and problem-solving skills, communication ability, organizational skills, understanding of diverse systems and networks, proficiency in Google Workspace, Microsoft Azure, and Office 365, demonstrable understanding of risk management, internet security, and data privacy principles, knowledge of HIPAA, GCP, and other regulatory standards. The position is remote with less than 10% travel requirements. Benefits include PTO/vacation days, sick days, holidays, 100% paid medical, dental, and vision Insurance, HSA plan, short-term disability, long-term disability, life Insurance, 401k retirement plan, and a culture of growth and equality.

Requirements

• 7+ years’ proven experience as a Systems Administrator (or related) role
• 3+ years of experience with enterprise customers, preferably as a subject matter expert
• Excellent diagnostic and problem-solving skills
• Excellent communication ability
• Excellent organizational and time-management skills
• In-depth understanding of diverse systems and networks, including cloud platforms
• Demonstrated proficiency in Google Workspace, Microsoft Azure, and Office 365
• Demonstrated proficiency in large-scale endpoint systems administration
• Demonstrable understanding of risk management, internet security, and data privacy principles
• Knowledge of HIPAA, GCP, and other regulatory standards

Responsibilities

• Perform advanced troubleshooting to diagnose and resolve problems and major incidents, escalating to the vendor as needed
• Participate in research, planning, implementation, and support of ongoing projects
• Configure server and cloud systems for optimal performance and security settings
• Ensure proposed applications and server-class systems meet functionality requirements
• Install and configure server and cloud systems and applications according to specifications
• Provide orientation and guidance to administrators on how to manage new systems/applications
• Maintain server and cloud maintenance schedule (software updates, hardware life cycle, etc.) without impacting enterprise productivity
• Write and maintain scripts for automation of routine tasks, including deployments, backups, monitoring, and performance tuning
• Help ensure security and privacy of data residing on computer systems
• Participate in the hiring and onboarding of IT staff members
• Motivate, orient, and guide system administrators in technical duties

Preferred Qualifications

Microsoft Certifications with a focus in Microsoft 365 and Azure are strongly preferred

Benefits

• PTO/vacation days, sick days, holidays
• 100% paid medical, dental, and vision Insurance. 75% for dependents
• HSA plan
• Short-term disability, long-term disability, and life Insurance
• Culture of growth and equality
• 401k retirement plan