Junior Social Media Specialist, Account Manager

Summary

Join WebFX, a full-service digital marketing agency, as a Jr. Social Media Specialist Account Manager and work directly with clients to achieve their goals.

Requirements

• A Bachelor’s Degree
• Successful FXers in this role have majored in Marketing, Advertising, Social Media Management, Journalism, PR, Communications, Information Systems, Business, and beyond
• GPA above 3.4
• Part-time/summer job/internship experience is a must
• Customer service experience in any industry
• Advertising/marketing agency experience
• Basic HTML or image editing experience
• Blogging experience
• Experience in any ads manager
• Google Analytics and/or analytical/research skills
• Excel/Google Docs skills
• Presentation skills
• Experience in managing Twitter, Reddit, Facebook, Instagram, Linkedin, etc, for an organization

Responsibilities

• Work directly with a portfolio of clients as their direct point of contact at WebFX, educating them through clear communication, and helping them achieve their goals
• Maintain our world-class client retention rate by developing and fostering long-lasting client relationships
• Manage paid social campaigns (think Facebook Ads!) as well as online media ad campaigns and work to ensure a positive ROI for clients
• Analyze key metrics and performance data (in Google Analytics and beyond) and prepare monthly campaign reports
• Create a unique social media strategy for each client, focusing on targeting correct audiences, creating key messaging for content, and aligning with client business objectives
• Develop appropriate social strategies and action plans/optimizations based on data
• Interpret web analytics, demographic data, market research, and buyer behaviors, and create and execute strategies as they relate to findings

Benefits

• Opportunities to Learn and Train With Our Team!
• Our “Bootcamp” training program will be provided for new FXers to learn, grow and develop both in and out of the office in the specific hard skills necessary to be successful in their position
• World-class on-the-job training from the experts (think Sr. Social Media Specialists, not the HR team) as well as opportunities for ongoing personal learning and development
• On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns
• A Place to Grow Your Career
• WebFX grew 250%+ over the past 3 years, and we promote almost exclusively internally. Merit-based promotional opportunities are abundant for new FXers who meet or exceed position performance metrics
• In-Person Experience Alongside Our Team of Industry Experts
• This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure