Junior Community and Social Engagement Specialist

Summary

Join Doist's Todoist team as their Community & Social Engagement Specialist for a 6-month, 20-hour/week contract position. You will nurture online community spaces, build relationships with users, and moderate discussions. Working closely with the marketing team, you'll provide support, gaining hands-on experience in community building within a remote-first environment. Doist values ambition, mastery, independence, and communication. The ideal candidate is highly empathetic, an exceptional writer, a Todoist user, creative, organized, collaborative, and up-to-date on community engagement best practices. While prior professional experience isn't required, demonstrated English writing proficiency and empathy are essential.

Requirements

• Be highly empathetic and user-focused
• Be an exceptional writer and communicator
• Be a Todoist user
• Be creative and unafraid to experiment with new formats or approaches
• Be organized, with precise attention to detail
• Be collaborative, respectful, and skilled at navigating diverse and complex perspectives
• Be up to speed on community engagement best practices across a variety of social media platforms that cater primarily towards prosumers and small businesses
• Be able to work independently and manage your time effectively in a fully remote environment
• Be enthusiastic about personal and team productivity tools
• Demonstrate English writing proficiency (clear, engaging, and error-free communication)
• Demonstrate empathy in online interactions
• Demonstrate the ability to navigate challenging conversations with grace
• Demonstrate genuine enthusiasm for Todoist

Responsibilities

• Nurture online community spaces and build relationships with users
• Moderate online discussions
• Provide support to the marketing team, gaining hands-on experience in community building

Preferred Qualifications

• Have previous professional experience in marketing or community management
• Have experience moderating a Discord server, participating actively in forums or social media groups, or similar informal experience

Benefits

• Flexible schedule and location: this is a remote freelance position, so you are free to work from wherever you please on whatever schedule works best for you
• Joining a dynamic international team that spans 30+ countries
• Free Todoist premium vouchers